Accounts Receivable Management

Patient responsibility balances are given the highest priority. By incorporating patient account letters with aged statements, we encourage timely patient payments. We also have the ability to continue this process through the use of collection agencies or if your ambulance service is owned by a government agency, and your state offers debt collection or tax refund intercept programs, we are able to submit accounts to those agencies to improve your collections even more. At benchmark review periods that are set by you, the Cvikota EMS Billing division will provide delinquent account reports including:

• Slow pay letters
• Payment agreement management

• In the past we did all of our billing in-house and as you can imagine it was not very efficient for our service. We looked for a billing company and found Cvikota EMS. They have been nothing but a pleasure to work with. They have increased our revenues and far exceeded our expectations. The professionalism and prompt response from our account manager solidifies the fact that we made the right decision in using Cvikota EMS as our billing company.

  - Chris D., Chief, Fire and Rescue Service

• 180 turn-around from previous vendor! The staff is treated as if they are the CEO by your company. We love to see Paul each week.

  - Brett K., Owner and President

• You have always met or exceeded our expectations. At any point in time that I need to either get something clarified or need to talk to Clint he has always been on point and able to answer my questions. Even if Clint doesn’t know that answer he is quick to research and respond back.

  - Evan V., Administrator

• We have been using Cvikota for our EMS billing for years. We have enjoyed a very positive relationship with the company. I would certainly recommend Cvikota EMS to any other EMS organization to handle your billing needs.

  - Jeff B., Service Director

• Patti, Karen, Paul and Curt are always immensely responsive and helpful. I sincerely value and appreciate the exceptional professional relationship that has been cordially cultivated over the years. Whenever an issue might arise, I have peace of mind knowing my expectations for resolution will be timely and thoroughly met. I have served as a professional reference for The Cvikota Company and will gladly continue to do so when requested. I am and shall remain a loyal client of The Cvikota Company.

  - Gail P., Practice Manager